Terms and Condition

Terms and Conditions for Number One Barber Shop

Effective Date: December 12, 2024

Welcome to Number One Barber Shop. By accessing or using our website, booking services, or purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using our website and services, you acknowledge and agree to these Terms and Conditions, as well as our Privacy Policy, which is incorporated by reference. These Terms and Conditions govern your use of our services, website, and any interactions you have with Number One Barber Shop. If you do not agree with any part of these terms, you must immediately cease using our services or website.

We may update or modify these Terms and Conditions from time to time, and by continuing to use our website or services after such changes, you consent to be bound by the revised terms.

2. Services

Number One Barber Shop offers professional barbering services, including but not limited to haircuts, beard trims, shaves, and other grooming services (“Services”). We strive to offer high-quality grooming services that cater to the needs of our clients.

  • Availability of Services: All services are subject to availability. We may limit or modify the services offered based on factors such as staffing, equipment, and business hours.
  • Service Details: We reserve the right to modify or discontinue any of the services offered at any time without notice. This includes making adjustments to the prices or features of services.

We do our best to describe our services clearly on our website, but we cannot guarantee the availability or exact outcome of a service due to personal preferences, hair types, or other factors.

3. Account and Registration

To book appointments, access certain features of our website, or purchase products, you may be required to create an account with us. When you create an account, you agree to provide accurate, current, and complete information, and to update it if any details change.

  • Responsibility for Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree to notify us immediately if you believe your account has been compromised or if there has been any unauthorized access.
  • Account Cancellation: You may cancel your account at any time by contacting us directly. Please note that you are still responsible for any outstanding charges incurred before the account cancellation.

We reserve the right to suspend or terminate your account if we suspect any fraudulent, abusive, or unauthorized activity.

4. Appointments and Bookings

To schedule an appointment at Number One Barber Shop, you can use our online booking system or call our salon directly. By making a booking, you agree to the following terms:

  • Booking Process: You will be asked to provide certain information, including your name, contact details, and the service you wish to book. You are responsible for ensuring that the information provided is accurate and up-to-date.
  • Confirmation: After booking an appointment, you will receive a confirmation email or text. If you do not receive confirmation, please contact us to ensure your appointment is scheduled correctly.
  • Cancellation and Rescheduling: We understand that plans change. If you need to cancel or reschedule an appointment, we kindly ask that you do so at least 24 hours before the scheduled time. Cancellations or reschedules made less than 24 hours in advance may result in a cancellation fee. For appointments made with special pricing or promotions, the cancellation fee may vary.
  • No-Show Policy: If you fail to show up for your scheduled appointment without notifying us, you will be charged the full amount for the missed service. We reserve the right to refuse future appointments to clients who repeatedly fail to attend their appointments.
  • Late Arrivals: Arriving late for your appointment may result in a reduced service duration or rescheduling. We cannot guarantee that we will be able to provide the full service if you arrive late, and you will still be charged for the full service price.

5. Payment

Payment for services and products is due at the time of service. We accept various forms of payment, including credit cards, debit cards, and other online payment methods as indicated on our website.

  • Payment Processing: Payment information is processed securely through third-party payment providers. We do not store your credit card information directly on our servers. By using our payment services, you agree to abide by the terms and conditions of the third-party payment provider.
  • Failure to Pay: If we are unable to process your payment, we will notify you via email or phone. In the event of non-payment, we reserve the right to cancel future appointments or access to our services until the balance is settled.

6. Pricing and Fees

We strive to keep our pricing transparent and up-to-date on our website and in the salon. Prices for services are subject to change based on factors like the complexity of the service, the skill level of the barber, or changes in operating costs.

  • Service Pricing: The price for each service will be communicated clearly at the time of booking. We may offer discounted rates or promotions, but those prices are subject to specific terms and conditions.
  • Additional Charges: Some services may incur additional fees depending on the complexity, time required, or special requests made by the client. We will inform you of any additional charges before confirming your appointment.

7. Refunds and Exchanges

Refunds or exchanges will be considered on a case-by-case basis. We are committed to ensuring customer satisfaction, and if you are not happy with the service you received, please contact us within [insert time frame, e.g., 7 days] so we can make efforts to address your concerns.

  • Services: If you are dissatisfied with a service, please let us know, and we will work with you to resolve the issue, which may include offering a complimentary service or partial refund. Refunds are not provided for services that have been completed unless there is a clear error or issue on our part.
  • Products: For retail products, returns or exchanges must be made within [insert time frame, e.g., 14 days] and must meet the manufacturer’s return policy. Products must be in unused, saleable condition for an exchange or refund.

8. Conduct and Behavior

We expect all clients to treat our staff and other customers with respect. Any form of abusive, disruptive, or unsafe behavior will not be tolerated. This includes:

  • Disruptive Behavior: Using offensive language, making unreasonable demands, or acting in a manner that disturbs other clients or staff.
  • Refusal of Service: We reserve the right to refuse service to any individual who engages in aggressive, threatening, or discriminatory behavior. If you are asked to leave the premises due to inappropriate conduct, you will still be responsible for any charges incurred.

9. Liability and Indemnity

  • Limitation of Liability: Number One Barber Shop is not responsible for any injury, loss, damage, or harm resulting from the use of our services, website, or products, except where caused by our negligence or failure to fulfill our obligations. Our total liability is limited to the amount you paid for the service or product that gave rise to the claim.
  • Indemnification: You agree to indemnify, defend, and hold harmless Number One Barber Shop, its employees, agents, and affiliates from and against any claims, liabilities, damages, losses, or expenses arising from your use of our services, website, or your violation of these Terms and Condition

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and designs, is the property of Number One Barber Shop and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or display any content from our site without prior written permission.

11. Privacy and Data Protection

By using our services and website, you agree to the collection, use, and sharing of your personal information as described in our Privacy Policy. We respect your privacy and are committed to safeguarding your personal data. We may collect personal information such as your name, contact details, and payment information to process bookings and provide you with the best service.

12. Third-Party Links and Services

Our website may contain links to third-party websites that are not operated or controlled by Number One Barber Shop. These third parties may collect data from you directly. We are not responsible for the privacy practices, content, or security of these external sites, and we encourage you to review their terms and privacy policies before engaging with them.

13. Termination

We may suspend or terminate your access to our website or services at any time without notice if we believe you have violated these Terms and Conditions or engaged in behavior that is harmful to our business or other customers.

You may terminate your use of our services at any time by closing your account, but you remain responsible for any obligations incurred prior to the termination.

14. Force Majeure

We are not liable for any failure or delay in the performance of our services caused by events beyond our control, such as natural disasters, acts of terrorism, pandemics, or government regulations. If such events occur, we will make reasonable efforts to minimize disruption.

15. Amendments

We reserve the right to amend these Terms and Conditions at any time. All changes will be posted on this page with an updated effective date. Please check this page periodically for updates. Your continued use of our services after changes are made constitutes your acceptance of the revised terms.

16. Claims of Copyright Infringement

At Number One Barber Shop, we respect intellectual property rights. If you believe that content on our website or services infringes your copyright, please notify us following the process outlined below.

a. How to Submit a Copyright Infringement Notice

To file a claim, provide the following:

1. Identification of the copyrighted work.

2. The location of the infringing content (URL or description).

3. Your contact details (name, address, phone, email).

4. A statement that you believe in good faith the content was used without authorization.

5. A statement of accuracy and a signature.

b. Counter-Notice

If you believe your content was removed by mistake, you can submit a counter-notice with:

1. A description of the removed content.

2. Your contact details.

3. A statement of good faith belief that the content was removed in error.

4. A statement of accuracy and a signature.

c. Repeat Infringement

We may suspend or terminate accounts of users who repeatedly infringe copyrights.

d. Limitation of Liability

Number One Barber Shop is not liable for any copyright infringement caused by users but will remove content upon receiving valid infringement notices.

17. Guest Service Policy

At Number One Barber Shop, we are committed to providing exceptional service and ensuring a positive experience for all our guests. By using our services, you agree to the following guidelines and expectations:

a. Booking and Appointment Management

  • Appointments: We recommend scheduling appointments in advance to ensure availability. You can book online through our website, by phone, or in person.
  • availability. You can book online through our website, by phone, or in person.
    Cancellations and Rescheduling: We ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows may result in a cancellation fee.
  • Late Arrivals: Please arrive on time for your scheduled appointment. If you arrive late, we may need to adjust the service time or reschedule, and you will still be charged for the full service.

b. Behavior and Conduct

  • Respectful Behavior: We expect all guests to treat our staff with respect and courtesy. Disrespectful or disruptive behavior will not be tolerated and may result in refusal of service.
  • Children and Pets: We kindly ask that children and pets are supervised at all times while in the shop for their safety and the comfort of others.

c. Health and Safety

  • Hygiene Standards: We maintain high hygiene standards in all areas of our barbershop. Guests are asked to comply with health and safety guidelines, especially during flu seasons or public health concerns.
  • Personal Health: If you are feeling unwell, we encourage you to reschedule your appointment. Your health and the health of our staff and other guests are our priority.

d. Customer Satisfaction

  • Feedback: Your satisfaction is important to us. If you are not satisfied with any aspect of your service, please inform us immediately, and we will do our best to resolve the issue.
  • Complaints: Should any issues arise, we ask that you bring them to our attention in a respectful and timely manner. We are committed to addressing all concerns professionally.

e. Service and Product Guarantees

  • Service Guarantee: If you are dissatisfied with a service, please let us know within [insert time frame, e.g., 7 days], and we will offer to correct it.
  • Product Guarantee: For any retail products purchased, please refer to our product return and exchange policy outlined on our website.

18. Links to Other Sites

Our website may contain links to third-party websites or services that are not owned or controlled by Number One Barber Shop. These links are provided for your convenience and reference only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites.

a. No Responsibility for Third-Party Content

We are not responsible for the content or practices of external websites. By clicking on a link to a third-party site, you acknowledge that we are not liable for any damages or issues that may arise from your interaction with those sites.

b. External Terms and Privacy Policies

When you visit external sites, their terms and conditions, as well as privacy policies, will apply. We encourage you to review these documents before providing any personal information or engaging in any transactions with these third-party websites.

c. No Endorsement

The inclusion of links to other websites does not imply endorsement or affiliation with those sites. Number One Barber Shop is not responsible for the accuracy, legality, or reliability of any content or services provided by third parties.

19. Access, Correction, and Data Integrity

At Number One Barber Shop, we value the accuracy and security of your personal information. We are committed to ensuring that the data we collect is complete, accurate, and up-to-date.

a. Access to Your Information

You have the right to access the personal information we hold about you. You can review, update, or modify your account details by logging into your account on our website or contacting us directly.

b. Correction of Information

If you believe that any information we hold about you is incorrect or incomplete, please let us know as soon as possible. We will take reasonable steps to correct or update your information as necessary.

c. Data Integrity

We take reasonable measures to ensure that the personal data we collect is accurate, complete, and used appropriately for the purposes it was collected. We rely on you to provide accurate information and to keep it updated.

d. Requesting Deletion of Data

If you wish to delete your personal data from our records, you may request this by contacting us directly. We will comply with your request, subject to legal or regulatory requirements that may require us to retain certain information.

e. Security of Your Information

While we take reasonable steps to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we will continue to take appropriate security measures to safeguard it.

20. Disclaimer of Warranties

By using the services or website of Number One Barber Shop, you acknowledge and agree to the following:

a. No Warranty for Services or Content

All services, content, and materials on our website are provided “as is” and “as available.” We do not make any representations or warranties, express or implied, regarding the quality, accuracy, completeness, or reliability of the services, information, or content provided by Number One Barber Shop.

We do not guarantee that our website or services will meet your expectations or be free from errors, interruptions, or delays. While we strive to ensure high-quality services and an optimal user experience, we do not warrant the performance of our services or the availability of our website at all times.

b. No Warranty of Non-Infringement

We make no warranties that the services or content on our website do not infringe on the intellectual property rights of third parties.

c. No Warranty for Third-Party Links

Our website may contain links to third-party websites, services, or content. We do not warrant or endorse the accuracy, legality, or reliability of the content on these third-party sites. Your use of third-party links is at your own risk.

d. Limitations on Liability

To the fullest extent permitted by law, Number One Barber Shop disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not liable for any damages arising from your use or inability to use our website or services, including any indirect, incidental, or consequential damages.

e. Personal Responsibility

You are solely responsible for your interactions with our website, services, and any third-party content or services. Number One Barber Shop is not liable for any loss, injury, or damage resulting from your use of our services or website.

21. Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance, please contact us at:

Email: info@numberonebarbershoptx.com

Phone: 832-808-1732

Address: 4223 S Main St Suite B, Stafford, TX 77477

Summary

By using our website and services, you agree to these Terms and Conditions, including the cancellation policies, payment terms, and guidelines on conduct. If you do not agree with any part of these terms, you must refrain from using our services.