Privacy Policy

Effective Date: December 12, 2024

At Number One Barber Shop, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or interact with our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

We may update this policy from time to time, and we will notify you of any changes by updating the effective date at the top of this page. Please review this policy periodically to stay informed about how we are protecting your data.

1. Information Gathered from Visitors

When you visit our website, we automatically collect certain information to help us improve your experience and enhance the functionality of our site. This information is collected in the background and may include personal data as well as technical details related to your visit.

a. Personal Data Provided by Visitors

While browsing our website, you may provide us with personal information directly through various forms or interactions on the site, such as:

Contact Forms: If you reach out to us through a contact form, we may collect personal details like your name, email address, phone number, and any message you send.
Appointment Booking: If you book a service online, we may collect your name, email address, phone number, and details regarding the service you are requesting.
Newsletter Subscriptions: If you sign up for our newsletter or promotional emails, we collect your email address and any preferences you provide regarding the type of content you’d like to receive.
Surveys and Feedback: If you participate in surveys or provide feedback on your experience, we may collect information about your preferences, experiences, and suggestions.

b. Technical Data Collected Automatically

In addition to the personal data you provide, we also collect certain technical information automatically when you visit our website. This includes:

IP Address: We log the IP address from which you access our website. An IP address is a numerical label assigned to each device connected to the internet, and it can sometimes reveal your general geographic location.
Browser and Device Information: We collect information about your web browser (e.g., Chrome, Safari) and the device you are using (e.g., desktop, tablet, smartphone). This helps us ensure that our website is compatible with different browsers and devices.
Referral Data: We track the websites or sources that referred you to our site (e.g., a search engine or an external link) to analyze where our visitors are coming from and improve our marketing efforts.
Pages Viewed and Time Spent: We track which pages you visit on our website and how long you stay on each page. This helps us improve site navigation, content, and user experience.
Session Information: We may collect information about your browsing session, such as the actions you take on our website (clicks, form submissions, etc.). This helps us understand how visitors engage with our content and identify potential improvements.

c. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect additional data about how you interact with our site. These technologies include:

Session Cookies: These cookies are temporarily stored while you are on our website and are deleted once you leave. They are used to remember your preferences during a single session, such as keeping you logged in while you navigate through the site.
Persistent Cookies: These cookies are stored on your device for a set period of time and allow us to remember your preferences across multiple visits. They help us provide a more personalized experience by recognizing you when you return to our site.
Analytics Tools: We may use third-party analytics tools (such as Google Analytics) to collect data about how visitors use our website. These tools track actions like page views, clicks, and user behavior patterns, providing us with insights into website performance and areas for improvement.
Advertising and Retargeting Cookies: These cookies are used to show you relevant ads based on your browsing behavior. For example, if you view specific services on our site, you might see related ads elsewhere on the internet.

You can control how cookies are used by adjusting your browser settings. While you can choose to disable cookies, please note that doing so may limit the functionality of certain features on our website.

D. Why We Collect This Information

We collect this data to:

Improve Website Performance: By tracking which pages are visited most often and how users interact with the site, we can identify areas for improvement in design and functionality.
Provide Personalized Experiences: By remembering your preferences, browsing behavior, and past interactions, we can offer a more tailored and personalized experience when you visit our website.
Ensure Website Security: Collecting technical information, such as IP addresses and session data, helps us identify and prevent malicious activity, like fraud or hacking attempts.
Optimize Marketing and Advertising: We use this information to better understand our audience and deliver more relevant content and advertisements based on your interests and browsing patterns.
Legal Compliance: In some cases, we may need to collect and store certain technical data for legal or regulatory purposes, such as complying with data protection laws.

2. Information We Collect

We collect a variety of personal and technical information when you interact with our website and services. This data helps us provide a more personalized experience and improve our services.

A. Personal Identification Information

We collect personal details that you provide to us directly, such as:

Name (First and Last)
Email Address
Phone Number
Mailing Address (if applicable)
Date of Birth (if applicable)

This information is typically collected when you schedule an appointment, contact us, or sign up for promotions.

b. Payment Information

When you make a purchase, book an appointment, or pay for services, we may collect financial information such as:

Credit Card Information
Billing Address
Payment Transaction Details

Please note that we do not store payment information on our servers. All payments are processed securely through third-party payment gateways.

c. Service Preferences

We may also collect information regarding the services you request, such as:

Type of Service: Haircuts, shaves, beard grooming, etc.
Preferred Stylist/Barber
Appointment History: Dates and times of past appointments

d. Technical Data

We automatically collect certain information when you visit our website, including:

IP Address
Browser Type and Version
Operating System
Device Type (Mobile, Tablet, Desktop)
Referring URLs (i.e., the webpage from which you were directed to our site)
Date and Time of Access
Pages Visited and Time Spent on the website

We may also use cookies and similar technologies to track user behavior and improve the functionality of our website.

3. How We Use Your Information

At Number One Barber Shop, we are committed to using your personal and technical data responsibly and for legitimate purposes only. The information we collect is essential for providing you with an excellent experience when using our services, improving our website, and ensuring the smooth operation of our business. Below, we outline the key ways we use the information we gather:

a. To Provide and Improve Our Services

We use the information you provide to deliver the services you request, such as scheduling appointments, processing payments, and ensuring that we meet your service preferences. This allows us to:

Schedule and Manage Appointments: We use your contact details, such as name, phone number, and email, to schedule and confirm your appointments. This also allows us to send reminders and updates about your bookings.
Offer Personalized Services: By understanding your service preferences, past bookings, and feedback, we can customize our offerings to suit your individual needs. Whether it’s remembering your favorite barber or recommending a new service, we aim to provide a personalized experience.
Improve Service Quality: The feedback you provide (through surveys, reviews, etc.) helps us understand your needs and continually improve our services. This allows us to make improvements in areas such as customer support, service delivery, and overall experience.

b. To Communicate with You

We use your contact information to communicate with you in various ways:

Service-Related Communications: We may contact you about appointments, order status updates, and important changes related to your services. This includes reminders, cancellations, or notifications regarding changes to your scheduled services.
Marketing and Promotions: With your consent, we may send you marketing materials, special offers, promotions, or news about new services. You can choose to opt-out of receiving marketing communications at any time by using the “unsubscribe” link in our emails or by contacting us directly.
Customer Support: If you reach out to us for assistance or customer support, we may use your personal information to address your inquiries, resolve issues, and improve your overall experience with our business.

c. To Process Transactions

When you make a payment for services, we use your payment information (such as credit card details or billing address) to process transactions securely. This enables us to:

Confirm Payment: We use payment information to confirm that transactions have been processed successfully.
Fraud Prevention: We may use your data to identify and prevent fraudulent transactions or unauthorized access to your account. This helps to protect both your financial information and the security of our website.

d. To Enhance Website and User Experience

We analyze the technical data we collect to improve our website’s performance and functionality. This data helps us to:

Improve Website Design and Features: By tracking how visitors interact with our website, we can identify areas for improvement in layout, navigation, and content. This allows us to create a smoother and more user-friendly experience for all visitors.
Optimize Mobile Experience: The device and browser data we collect helps us ensure that our website works well across different devices (desktop, tablet, mobile), ensuring that you can access our services easily, regardless of how you connect.
Track and Analyze Usage Patterns: We use cookies and analytics tools to gather information on how users navigate our site. By understanding which pages are most popular, where visitors are spending the most time, and how they find our website, we can enhance content and improve overall site performance.

e. For Security and Legal Compliance

We take various measures to ensure the security of your personal information. The data we collect is used for:

Website Security: We use technical data, such as IP addresses and session logs, to monitor and secure our website against cyberattacks, fraud, and unauthorized access.
Legal and Regulatory Compliance: In certain circumstances, we may use your data to comply with legal obligations or in response to government or law enforcement requests. This includes retaining information for tax, accounting, or regulatory purposes, or as part of dispute resolution processes.

f. For Marketing and Advertising

We may use the information we collect to deliver more relevant and personalized marketing content to you. This includes:

Targeted Advertising: We may use cookies and similar tracking technologies to track your browsing behavior across websites and provide targeted ads that match your interests. For example, if you visit our site and look at certain services, you may see related ads on other websites you visit.
Retargeting Ads: If you’ve previously interacted with our website or made a purchase, we may use your data to display ads for our services across the web in an effort to bring you back to our site.

g. To Conduct Business Analysis

We may use the information we gather to conduct internal business analysis and improve operational efficiency. For example, we may:

Track Business Performance: We may analyze trends in customer behavior, sales patterns, or service preferences to understand which services are in demand and identify areas for growth.
Customer Insights: By understanding your preferences and behaviors, we can tailor our services to better meet customer needs, create new offers, and improve our overall service delivery.

h. For Research and Development

We may use aggregated and anonymized data to conduct research and development activities aimed at improving our services. This may include:

Testing New Features: Using anonymized data, we can experiment with new features, services, or website designs, understanding how users interact with them before implementing changes on a larger scale.
Market Research: We may analyze data to understand market trends and customer preferences, helping us make informed decisions about our business strategy and service offerings.

We are committed to using your personal and technical data in ways that are fair, transparent, and aligned with your expectations. If you ever have concerns about how your information is being used, please feel free to reach out to us.

4. Sharing of Information

We understand the importance of safeguarding your personal data, and we do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

a. Service Providers

We may share your personal information with trusted third-party service providers who help us operate our business and provide our services. These service providers include:

Payment processors (to process credit card transactions)
Email marketing platforms (for communication purposes)
Website hosting and maintenance providers’
Appointment booking systems

These providers are contractually obligated to protect your data and use it only for the purpose of assisting us in delivering our services.

b. Legal Obligations

We may disclose your personal information if we are required to do so by law, regulation, or legal process, such as in response to a subpoena, court order, or request by a government agency.

c. Business Transfers

In the event that we sell or transfer all or part of our business (e.g., in a merger, acquisition, or bankruptcy), your personal information may be part of the assets transferred. In such cases, we will notify you before your data is transferred and becomes subject to a different privacy policy.

d. Aggregate and Anonymized Data

We may share non-personally identifiable data, such as aggregated or anonymized statistics, with partners or for business analysis. This type of data is used for understanding trends, improving services, or for advertising purposes but cannot be used to identify you personally.

5. Data Security

We take reasonable steps to protect the personal information we collect. Our website uses Secure Socket Layer (SSL) encryption to ensure that your personal information is transmitted securely. In addition, we use modern encryption standards for storing sensitive data like payment information.

However, no method of data transmission over the internet or electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security. We advise you to take precautions when using online services, including using strong passwords and logging out of your accounts when finished.

6. Cookies and Tracking Technologies

To improve the functionality of our website and your user experience, we use cookies and other tracking technologies. Cookies are small text files placed on your device that help us track your usage of our website and personalize your experience.

a. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the basic functionality of the website and to enable features such as session management and security.
Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most frequently, and help us improve the website’s performance.
Functionality Cookies: These cookies allow the website to remember your preferences (e.g., language choice, region) to provide a more personalized experience.
Targeting/Advertising Cookies: These cookies track your browsing habits to provide relevant ads or content.

You can control or disable cookies through your browser settings. However, doing so may affect certain features of the website.

7. Third-Party Websites

Our website may contain links to third-party websites or services that are not operated or controlled by us. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party site you visit.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your personal data is no longer required for these purposes, it will be securely deleted or anonymized.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data. These rights may include:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete information we hold about you.
Right to Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Right to Object to Processing: You can object to the processing of your personal information, especially in cases where we rely on legitimate interests for processing.
Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request in accordance with applicable data protection laws.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to this policy will be posted on this page with an updated “Effective Date” at the top of the page. We encourage you to review this policy regularly to stay informed about how we are protecting your personal data.

12. Collection of Information by Third-Party Sites and Sponsors

When you interact with our website or services, you may encounter third-party websites, advertisers, and sponsors that collect information about you separately. This section explains how these third parties may collect data, the types of information they may gather, and how it differs from the information we collect directly.

a. Third-Party Links and Websites

Our website may contain links to external websites that are not operated or controlled by Number One Barber Shop. These third-party sites may collect personal information about you when you visit them. For example, you may encounter links to partner websites, payment processors, or social media platforms (such as Facebook, Instagram, or Google).

b. Third-Party Service Providers

We may work with third-party companies to provide certain services, such as payment processing, email marketing, website analytics, and advertising. These third-party providers may collect personal or technical data directly from you or from your interactions with our website. The types of third-party services we may use include:

c. Sponsors and Promotional Partners

From time to time, we may partner with third-party sponsors or promotional partners to offer special deals, contests, or joint marketing efforts. These sponsors may collect information from you directly, such as when you enter a contest or participate in a promotion. The information they collect is subject to their own privacy policies, and we encourage you to review those policies before providing any personal data.

D. Advertising Cookies and Behavioral Tracking

Third-party advertisers, networks, and analytics services may use cookies and other tracking technologies on our website to collect information about your browsing activity across different websites. These technologies allow advertisers to serve you personalized ads based on your interests and browsing history.

E. How We Are Not Responsible for Third-party Data Practices

Although we take measures to ensure the privacy and security of your personal information, we are not responsible for the data collection practices or privacy policies of third-party sites, advertisers, or service providers. These third parties operate independently from us, and their practices are governed by their own privacy policies.

13. Our Commitment to Security

At Number One Barber Shop, we take the security of your personal information seriously. We use industry-standard security measures, including encryption and secure payment processing, to protect your data from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no online system is completely secure. We encourage you to take precautions, such as using strong passwords and logging out of your account after using our website, to help safeguard your data.

If you have any concerns about the security of your information, please contact us directly.

14. Revisions to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any revisions will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

By continuing to use our website after any updates, you accept the revised Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us using the information below:

Number One Barber Shop

Email: info@numberonebarbershoptx.com

Phone: 832-808-1732

Address: 4223 S Main St Suite B, Stafford, TX 77477